Over the years I have spoken to people endlessly about the abuses of privacy and credit, and the incredible damage which can be done which is practically impossible to un-do.
Privacy, and the abuse of personal information, credit card and identity theft are running so high the banks and credit card companies are seeking any excuse to put the blame on the innocent victims.
A couple of months ago, there was a contest which looked like it was from a particular bank, so a young lady (20) filled in the information online and then never heard anything again. A couple of weeks ago, she received a telephone call informing her that she had won a trip to Florida and a tour of the Universal Studios….as you can imagine, she was thrilled, and, when they gave her the last 4 digits of her credit card number, she was more than happy to provide the balance of the numbers, as well as the security code. Her limit being too low, she quickly offered up another credit card to cover the balance of the deposit which was required. She called the office to speak to her father, and upon hearing the details of the trip, as well as the way in which the credit card information was taken from her, I quickly told her that she had been scammed, and that she should cancel both credit cards as fast as she could. By the time she called the 2 credit card companies, the amounts had been put through, and she was in fact, over her limit on one of the cards. We quickly brought her to the police station to fill in the appropriate forms, hopeful that her money would be returned by the 2 credit card companies.
NOT THE CASE.
As she had willingly provided the security codes, the companies said that there was nothing they either would or could do. It was now firmly on HER shoulders, and although she reported the incident instantly as well as going to the police, she was at fault. She is 20. How can an honest, hard=working student hope to pay this money back?
Through no fault of her own, she now risks bad credit to pay back a fraud.
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Last autumn, I was also the recipient of a similar telephone call. The timing was interesting, as I had recently spoken to a group about the very subject, and not a week later I received a call telling me that I had won a cruise! As I rarely enter contests, it sounded a bit strange. The fact that there was no name on the telephone under call display as well as a strange telephone number on the display, made me doubt the caller. It also sounded like a telephone call center in the background, too many voices, too animated, but, WOW! Was the caller smooth. He identified himself as ‘Jason” and told me I had won a cruise, and required a valid credit card number to process my trip. I told him that I don’t have one. He then proceeded to argue with me saying that he knew I had an ‘emergency’ credit card number, and that he had it on file, so would I confirm it. I laughed and told him that he should tell me which credit card number he had, as it had been 15 years since I had a credit card. He was amazingly smooth on the telephone and laughed me off, saying that he knew I had a ‘secret’ credit card for travel and we both knew about it. I kept asking him what credit card it was and he kept changing the subject. He was incredibly well trained at the art of turning a conversation around. He kept insisting that I had a secret credit card ,and that he needed it as a security deposit incase I had a ‘rock star moment’ on the cruise and trashed my room, so that they were covered. I finally told him that as far as I was concerned, the call was a hoax, there was no cruise, I had not entered any contests, and he was not getting a non-existent credit card number, and he hung up the telephone.
Two nights later I was at an event, and one of the participants came running up to me to thank me for my constant discussions of fraud and credit card abuses, she is a retired woman in her 80’s who lives alone, and she had received the same telephone call, they had been equally charming with her on the telephone and she went along with the call ….until she hung up the receiver and realized she had been scammed. She immediately rang up the credit card company and cancelled her card, and thanked me profusely for discussing the issue relentlessly. She actually got to the credit card company before the charge was put through, and was saved. Unfortunately, in the case of our pretty 20 year old, she lost her money and the credit card company told her that because she willingly gave out her codes, they wouldn’t do anything about it, she would have to pay the money. Even though it is fraud, and she has a police report.
Be careful out there folks, if something sounds too good to be true, it probably is. If someone calls you saying you won a contest and requests your
Credit card information, do the smart thing, ask for their name, company name and telephone number and check them out. Chances are, they will either hang up on you, or give you a number which is not ever answered,, and that will be your proof of fraud. Report them to the police regularly, that is the only way this illicit behaviour will stop.