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Collection Agencies

Overzealous thugs.

No, I am not being kind. If most people were aware of how their credit information is used, and the abuses in the system, they would think twice before giving all the information freely which is requested.

The current system works on the magical assumption that most people work and are paid weekly, bi-weekly or monthly, and therefore all bills are due on the beginning of the month. However, during the last 10 years, that situation has changed drastically, and the financial models which are used are in many cases no longer suitable. For individuals who are self-employed, one does the work, invoices, and waits anywhere from 10 days to 2 months. The total elapse time is 3 months. The credit system works on the old model, so if someone is 3 months behind paying their bills, they are immediately labeled a ‘deadbeat’, and bills are placed into collection.

With more and more people not having land lines, and relying entirely on mobile telephones, and changing their numbers and providers on a fairly regular basis, it makes for interesting times for collectors.

One of my business associates has been bombarded with telephone calls from a collection agency for the past month, with calls at all hours of the day, as well as on the weekend. The bill collector calls his home and asked him to identify himself, which, of course, being in the IT industry, and most importantly within the Identity and Privacy specialist, he refused to do. He asked over and over who they were, why they were calling, and they became increasingly hostile and belligerent over the telephone. He became so exasperated that at one point he threatened to call the police if they didn’t stop calling  over and over. He insisted to speak with a supervisor, also to no avail. Finally, after a complete day of rude non-stop calls, a supervisor finally called back. She confirmed the telephone number, it was correct, she confirmed the name, also correct, after much discussion, she finally admitted she was from a collection agency, so he inquired  exactly which bill it was that he was supposed to have not paid, it was an account he doesn’t have. The conversation ensued, she then asked if he lived in a particular town, considering the telephone number, it would have been impossible as the area codes do not correspond. That being said, she then asked if his birthday was a particular day and a particular month, it was not. So, it turns out, the person they were seeking had the same name, lives in a different area, has a different birth date, and is no relation. She then admitted that they were working their way through the telephone book and calling everyone with that name. No apologies, simply that she would update the file and they would cease calling.

We had a long discussion about the credit system, he then called the telephone company and had to pay to have his telephone number changed and unlisted.

This is disgraceful. The wrong person, the wrong address, the wrong everything, yet legally they have the right to call and threaten and treat people as deadbeats.

What is the reason for this article? To make you all mindful of the way the system works, and to warn you of a credit system gone mad.

Don’t give out your personal information to anyone unless you know who they are, and are aware of the use of the information. Give as little as possible, don’t believe the rhetoric about how it is necessary. In most cases it is not.

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