I want to thank the people who contribute directly and indirectly to this BLOG. There are a great many people out there scratching their heads at the behaviour they witness and experience at the hands of others, with the knowledge that whatever they say will not be attributed, hence they are free to varbalise knowing there will not be any adverse reprecussions.

Sometimes words drop out of the mouths of otherwise intelligent people leaving one to question if they have any concept whatsoever of just how seriously offensive they were…

Being told …..I’m too busy to talk to you right now, I am eating my lunch
Really…….will it go somewhere if you do not eat it this very second???

I need to go and sell to this important client, only to learn that they have never met this person before, and who purchases absolutely NOTHING. Furthermore, based upon their dress and comportement, it is unlikely they ever will……..

I am waiting for an important client, so you will have to leave……only to learn that the ‘important’ client never turned up.

I have to put this merchandise away right now, you will have to wait.
SOOO, the merchandise is more important than a potential customer??? Is it going to make a purchase???!!!

I am on the phone (with a friend judging by the utter drivel coming out of your mouth) …you will just have to wait……

Send me an email, I am too busy to talk to you right now…..
OK, but we are already ON THE PHONE, why not spend the additional minute and have the discussion???!!

Send me an email and tell me why you want to speak with me. …..REALLY???

Do you know who I am??!! (Why is it people who are SOOO arrogant as to ask this question are always the least important) ??!!

SOO, just a few thoughts……

If you repeatedly tell people they are NOT important clients, they never will become one.

If you claim to always be too important or too busy, at some point people WILL stop calling you and give you all the free time in the world.